Your Privacy Is Very Important
We are committed to protecting your privacy and ensuring transparency on tivoranexa.com.
Introduction to Our Privacy Policy
At tivoranexa.com, your privacy and data security matter to us. This Privacy Policy explains what information we collect, how we use it, and your rights under Australian law. Please take a moment to review these practices carefully.
We aim for complete transparency around data use and strive to offer you a secure, trusted site experience. This notice covers data we handle via our website, details how we use cookies, and explains your privacy controls and preferences.
What Information We Collect
We collect data you provide directly and through automated means like cookies to offer a better website experience.
Information You Provide Directly
- • Contact form submissions with your name and email
- • Account registration details and preferences
- • Support inquiries and customer feedback
- • Content or comments posted on our site
- • Other information you choose to share with us
Information We Collect Automatically
- • Browser type, operating system, and device type
- • IP address and general geographic location
- • Usage data, such as pages viewed and clicks
- • Cookies and similar tracking technologies
- • Referrer URLs and time spent on site
How We Use Your Data
We process your data to enhance your site experience, facilitate communication, and improve our services.
- • Responding to your support requests
- • Personalizing your website experience
- • Sending relevant news and updates if you opt in
- • Analyzing site traffic and engagement trends
- • Maintaining and securing our digital platform
- • Managing account access or changes
- • Meeting legal or regulatory obligations
Our Data Commitment: We do not sell your data and only share as described here. Your information is handled responsibly and in accordance with privacy laws.
How We Share Your Data
We limit data sharing to trusted providers, legal compliance, or as you direct. Third parties help us operate and improve our service.
Service Providers and Partners
Some service partners access data only as needed to deliver their services. We vet all vendors for compliance and accountability.
Compliance and Legal Reasons
We may share data to comply with laws, regulations, or lawful requests made by authorities.
Anonymous Usage Statistics
We may share anonymized data for research or analytics purposes that cannot identify individuals.
Your Rights and Controls
You have rights to access, correct, or delete your data and change your preferences. You may contact us to exercise these rights anytime.
- • Request access to your personal data
- • Ask us to correct any inaccurate information
- • Request deletion of your data
- • Receive a copy of your provided data
- • Object to certain types of data processing
- • Request restriction of some data uses
For inquiries about your data or to make a privacy request, contact us using the details below or our contact form.
How We Protect Information
We put security first by using technical and organizational measures designed to protect your data and privacy.
Technical Safeguards
- • Data encryption in transit and at rest
- • Regular security updates and vulnerability testing
- • Access controls for sensitive information
- • Firewalls and anti-malware protections
Organizational Practices
- • Staff privacy and security training
- • Limited internal data access policies
- • Routine risk assessments and audits
- • Incident response protocols
Data Retention Periods
We keep personal data only as long as necessary for operations, legal, or legitimate business needs.
- • Kept while your account is active
- • Retained for service improvements
- • Stored as long as needed for support
- • Handled according to payment standards
- • Kept with your consent or until opted out
We periodically review data to ensure it’s not held longer than required.
International Data Transfers
If data is transferred outside Australia, we use safeguards for lawful and secure processing, aligning with regulations.
- • Contracts with data protection commitments
- • Approved standard contractual clauses
- • Security reviews of overseas vendors
- • Consent for some data transfers
About Cookies and Tracking
Cookies enhance site performance and remember preferences. You can manage cookies using your browser settings.
Types of Cookies Used Here
- • Needed for website and service operation
- • Monitor usage and improve functionality
- • Customise your experience on our site
- • Save user preferences and login choices
You may disable cookies, but some website features may not function correctly if you do.
Changes to This Privacy Policy
We may update this policy. Changes are posted here before becoming effective. Please check regularly for updates.
- • Email notification if substantially changed
- • Policy change notice on our site
- • Update banner or alert notification
- • Review effective date at page top
Your continued use of our site means you accept changes.
How To Contact Us
For questions about this Privacy Policy, reach out via the methods below or our website form.
Tivoranexa
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61 8 9041 1731
Email: content@tivoranexa.com
Last updated January 2, 2026
Effective from January 2, 2026